This story reminds me of a union drive when I was a temp.
Right before I starting teaching as a TA in graduate school in Memphis, 2003-2004, I spent some time as a temp at a company called Solectron that repaired laptops, printers, and Xboxes. I made about $10.50 an hour doing warranty repair on a variety of IBM Thinkpads and some Gateway laptops. With a BA and experience as a technical editor and writer, I was taking a pretty big hit to the paycheck, but jobs were hard to find and I had retreated back to Memphis, ready to accept anything that came along.
It was a bit like I would imagine working in an medieval guild; in the middle of a huge warehouse, we sat closely together at long work benches and had the laptops delivered to us on wheeled racks throughout the day. I usually worked the 7-4 shift. The job was very fast-paced. We were trained to fix a laptop in less than an hour; we practiced by taking apart and putting back together various models over and over until the motions became second nature. To this day I could take apart a T or X series in seconds. And we needed that speed, because while I was there, we went from 8 laptops fixed in a day to 10 and sometimes 12. Older workers told me it had used to be 6. There was constant pressure to increase productivity, because as I understood it through rumors that swept across the warehouse floor from bench to bench, as well as official pronouncements, that Solectron wasn’t doing well and had mishandled its contract negotiations with IBM and Compaq and HP and Microsoft, leaving scant money for temps, especially hiring them full-time. So I figured out that speed and accuracy would help me keep my job, but the chance of a raise or advancement was zero. At one point I was the fastest repairer in the IBM section, but I deliberately slowed down, realizing (too slowly for my taste, looking back) that I was getting nothing out of it.
Anyway, at one point while I was there, a union drive started. It was limited to the full-timers; the many temps would not get a vote. In any case, FTers and temps were steered into rooms where we watched some really bad anti-union videos and were lectured on the evils of unions, including the reality that the plant would close if the union was let in – what the article above calls a “captive audience meeting.” I said nothing; I needed my job a little longer until I had 18 graduate hours and could teach, and as a temp, I couldn’t vote anyway. In any case, the union drive failed by a huge margin.
I took another pay cut when I left; teaching as a TA at the UofM, while a lot of fun, paid perhaps half that of temping, and provided no summer employment, which I always had to scramble for.
I’m not saying my time as a temp was bad – it filled a space when I really needed work, allowed me to maintain an apartment and a car, and mostly worked with a night graduate school schedule – but I was well underpaid, as I’m sure that Amazon pickers and other warehouse employees are.